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Shipping & Returns

 

Shipping

All orders received before 4pm EST are usually shipped the same day provided the item(s) are in stock. Any items that can not be shipped within three days are considered not in stock. We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day.

We can not ship to Post Office Boxes, a Street Address is required.

Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top priority.

Orders may be drop shipped out of several warehouses around the USA. We will drop ship out of the closest warehouse to insure low time in transit.

Tracking numbers will be provided on most orders. Tracking numbers are not available on some drop shipments.

All orders receive email confirmation of shipment and are updated on the Order Status page.

Items may be regulated for export by the U.S. Department of State or the U.S. Department of Commerce.

We do not ship international.

Returns & Exchanges

All returns require a RMA number. Please email White Mongoose Weaponry at info@wmweaponry.com for a RMA number before returning any items. Items without a valid RMA number will not be accepted.

Returns or Exchanges must be arranged within 10 days of receipt.

Returns must be unopened and in original packaging to receive return credit.

A 15% restocking fee is applied on returns and exchanges.

No returns on electrical parts, chemicals, and closeout parts.

Defective items are not warranted by White Mongoose Weaponry, LLC. Returns of defective merchandise are subject to manufacturer approval.

When returning product we recommend the use of an insured and trackable shipper such as UPS or FedEX. White Mongoose Weaponry, LLC does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages.

Store Hours

Our website is open for ordering 24/7/365.

Out of Stocks and Backorders

We try our best to have everything in our online catalog available 100% of the time; however we do run out of so me items from time to time. If an item you order is out of stock, you will be notified within two business days of your order. Items are considered out of stock if they can not ship within three days, if for some reason the product is not available within three days we will email you. It is your choice to either cancel the order before we fully process it and nothing will be charged to you, or you may choose to backorder the item.

To place a backorder simply email us at info@wmweaponry.com. Backorders are charged 100% up front and shipped immediately upon receiving the item in stock. You may cancel the backorder at any time; however you will be charged a 15% backorder cancellation fee. We do not always have a reliable ETA on backorders. Understand that we are at the mercy of the manufacturer to actually get more products to us, and we always do our best to get the products to you in a timely manner.

We may have other equivalent products available that are not listed on the website due to continually changing product lines. You may call or email and we will always do our best to help find you what you need.

Shipping Fees

Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders. Shipping price listed online is not applicable on some oversize items and international orders, in these cases actual shipping via the lowest cost carrier will be charged.

Order Changes

Once you submit your order to White Mongoose Weaponry, LLC and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy.

Payment Options

White Mongoose Weaponry accepts the following payment options:
" Visa 
" MasterCard 
" American Express 
" Discover

Errors

White Mongoose Weaponry, LLC is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.

Website Information

This website, and its contents are the sole property of White Mongoose Weaponry, LLC and its respective licencees. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited. Any use of content from White Mongoose Weaponry, LLC requires prior written consent from White Mongoose Weaponry, LLC. White Mongoose Weaponry, LLC will enforce its intellectual property rights to the full extent of the law.

 


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